Privacy Policy

1. Introduction

This Privacy Policy outlines how Prippo – Primary Producer Point ("we," "us," or "our"), a product and brand owned and operated by SOILSINK SYSTEM PRIVATE LIMITED (CIN: U74909UP2026PTC250218), collects, uses, discloses, and protects the personal information of users ("you," "your") of the Prippo (Primary Producer Point) platform, mobile applications ("App") and its associated services (collectively, "Services").

2. Information We Collect

We may collect the following types of information from you:

• Personal Information:
  • Account Information: Name, email address, phone number, date of birth, delivery address, payment information (credit/debit card details, UPI IDs, etc.).
  • Order Information: Order history, delivery preferences, dietary restrictions, special instructions.
  • Location Information: Location data (GPS, Wi-Fi) to facilitate delivery and provide location-based services.
  • Communication Data: Messages exchanged with customer support.
• Non-Personal Information:
  • Device Information: Device type, operating system, browser type, IP address.
  • Usage Data: Information about your interactions with the App, such as browsing history, search queries, and time spent on the App.

3. How We Collect Information

We collect information through various means, including:

• Directly from you: When you register for an account, place an order, contact customer support, or otherwise interact with the App.
• Automatically: Through the use of technologies such as cookies, web beacons, and device identifiers.

4. How We Use Your Information

We use your information for various purposes, including:

• Providing and improving the Services: Processing orders, delivering groceries, providing customer support, and improving the functionality and user experience of the App.
• Personalizing your experience: Tailoring your experience on the App based on your preferences and past interactions.
• Communicating with you: Sending order confirmations, delivery updates, promotional offers, and other important notifications.
• Marketing and advertising: Sending targeted advertisements and promotions.
• Improving our business: Analyzing usage data to understand user behavior and improve our business operations.
• Complying with legal obligations: Complying with applicable laws and regulations.

5. Sharing Your Information

We may share your information with:

• Third-party service providers: Delivery partners, payment processors, marketing agencies, and other third parties that assist us in providing the Services.
• Business partners: For joint marketing or promotional activities.
• Law enforcement and other authorities: To comply with legal requests or as required by law.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

7. Your Choices

• Account Settings: You can access and update your account information, including your delivery address, payment information, and communication preferences, through the App.
• Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
• Location Services: You can control your location services through your device settings.

8. Children's Privacy

The App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the App or by other means.

10. Grievance Officer & Contact Information

If you have any questions, concerns, or grievances regarding this Privacy Policy or your personal information, please contact our Grievance Officer:

Company Name: SOILSINK SYSTEM PRIVATE LIMITED
Brand / Product: Prippo (Primary Producer Point)
CIN: U74909UP2026PTC250218
Registered Office: 14/14, Sector-14, Vrinda Van Colony, Lucknow, Lucknow, Uttar Pradesh, India, 226029.
Email: prippo@soilsinksystem.com
Phone: +91 8115551773