Terms & Conditions

1. Introduction

This document outlines the terms and conditions ("Terms") governing the use of the Prippo (Primary Producer Point) website, mobile application ("App"), and its associated services (collectively, "Services"). Prippo (Primary Producer Point) is a brand and product owned and operated by SOILSINK SYSTEM PRIVATE LIMITED (CIN: U74909UP2026PTC250218), having its registered office at 14/14, Sector-14, Vrinda Van Colony, Lucknow, Lucknow, Uttar Pradesh, India, 226029. By accessing or using the App or Services, you ("User") agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App or Services.

2. Use of the App

• Eligibility: You must be at least 18 years old and have the legal capacity to enter into a contract to use the App.
• Account Creation: To use certain features of the App, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Permitted Use: You may use the App for lawful purposes only. You agree not to:
  • Use the App in any way that violates any applicable laws or regulations.
  • Use the App to transmit any viruses, malware, or other harmful code.
  • Interfere with or disrupt the operation of the App or Services.
  • Attempt to gain unauthorized access to any portion of the App or Services.
  • Use any automated means, such as scripts or bots, to access or use the App.
• Prohibited Use: You are prohibited from:
  • Using the App for any illegal or unauthorized purpose.
  • Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
  • Collecting or using any personally identifiable information about other users without their consent.
  • Using the App to transmit any unsolicited or unauthorized advertising, promotional materials, or other forms of solicitation.

3. Ordering and Delivery

• Order Placement: When placing an order through the App, you must provide accurate and complete information.
• Order Acceptance: Orders are subject to acceptance by Prippo (Primary Producer Point) / SOILSINK SYSTEM PRIVATE LIMITED. We reserve the right to refuse or cancel any order for any reason.
• Delivery Areas: Delivery services are available within specified areas. Please refer to the App for current delivery areas.
• Delivery Times: Estimated delivery times are provided for guidance only and may vary due to factors beyond our control, such as traffic, weather, and order volume.
• Order Cancellation: You may cancel your order before it is dispatched. Cancellation policies may vary. Please refer to the App for details.
• Delivery Issues: If you encounter any problems with your delivery, please contact customer support immediately.

4. Payment

• Payment Methods: We accept various payment methods, including Credit/Debit Cards, Net Banking, UPI, and Digital Wallets via secure authorized payment gateways.
• Payment Security: We use industry-standard security measures to protect your payment information.
• Order Refunds: Refund policies may vary depending on the reason for the refund. Please refer to the App or contact customer support for details.

5. Product Information

• Product Descriptions: While we strive to provide accurate product information, we cannot guarantee that all descriptions are error-free.
• Product Availability: Product availability may change without notice. We reserve the right to substitute out-of-stock items with similar products.

6. Intellectual Property

• Ownership: The App and all content included in the App, including but not limited to text, graphics, logos, images, and software, are owned by SOILSINK SYSTEM PRIVATE LIMITED (operating under the brand Prippo - Primary Producer Point) or its licensors and are protected by intellectual property laws.
• Use Restrictions: You may not use, reproduce, distribute, modify, or create derivative works of any content from the App without our prior written consent.

7. Disclaimer of Warranties

THE APP AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

8. Limitation of Liability

IN NO EVENT SHALL SOILSINK SYSTEM PRIVATE LIMITED BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE USE OF THE APP OR SERVICES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Indemnification

You agree to indemnify and hold harmless SOILSINK SYSTEM PRIVATE LIMITED and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the App or Services, your violation of these Terms, or your infringement of any third-party rights.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. The competent courts in Lucknow, Uttar Pradesh shall have exclusive jurisdiction over any disputes arising under or in connection with these Terms.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through amicable discussions, and if unresolved, through arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration at Lucknow, Uttar Pradesh, India.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on the App or by other means. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Terms.

13. Contact & Grievance Redressal

For any questions, legal notices, or issues regarding these Terms & Conditions, please reach out to us:

Company Name: SOILSINK SYSTEM PRIVATE LIMITED
Brand / Product: Prippo (Primary Producer Point)
CIN: U74909UP2026PTC250218
Registered Address: 14/14, Sector-14, Vrinda Van Colony, Lucknow, Lucknow, Uttar Pradesh, India, 226029.
Email: prippo@soilsinksystem.com
Phone: +91 8115551773